Responsible Gambling at Bonanzino Casino

At Bonanzino we take responsible gambling seriously. We want everyone to enjoy our site while keeping play safe and under control. This page explains the tools and support we offer to help you manage your account, recognise risky behaviour, and find professional help if you need it.

Player protection principles

We use a prevention-first approach that focuses on safety, transparency and practical controls. We require verified accounts for withdrawals, promote sensible limits, and monitor play to identify behaviours that may signal harm. Our goal is to make it easy for you to keep gambling a form of entertainment.

Activity-control tools

You can manage how you play using built-in controls in your account. These tools are available for all customers and can be adjusted anytime from the responsible gaming area or by contacting support.

What you can set

- Deposit limits: daily, weekly and monthly caps to control spending.
- Loss limits: session or period limits to cap net losses.
- Session time limits: reminders and automatic logouts to avoid long sessions.
- Cooling-off periods: short breaks if you need a timeout from the account.

Deposit and loss limits

Setting deposit limits is the simplest way to manage spending. You can reduce or raise limits in your account, and we may apply a brief delay on increases to help you make considered choices. Loss limits let you limit how much you can lose over a chosen period, giving an extra layer of control.

Time limits and account breaks

Use session timers and time-outs to prevent long or impulsive play sessions. You can schedule breaks from the site ranging from short cooling-off periods to longer pauses. These tools are designed to be straightforward and available whenever you feel the need to take a step back.

Self-exclusion

If you need to stop playing for a longer period, self-exclusion is available. You can request temporary or permanent exclusion through account settings or by contacting support. During self-exclusion your account will be restricted and we will not send marketing communications; reactivation processes are handled carefully and only after a review.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, borrowing money to play, neglecting work or family, regularly increasing stakes, or hiding play from others. Noticing one or more of these signs is a prompt to use controls or seek help.

Tips for maintaining control

Set realistic budgets, use deposit and time limits, cash out winnings regularly, avoid gambling when upset or under the influence, and agree limits with someone you trust. Small proactive steps can make a big difference.

Professional help and support organisations

If you or someone you know needs more help, reach out to your provincial problem gambling helpline or national support services. For immediate concerns contact local emergency services. For non-urgent advice, consider talking to a counsellor or a dedicated gambling support service in your area.