Data Privacy Policy
This Privacy Policy explains how we collect, use, store and protect personal information when you use Bonanzino services. We describe the types of data we gather, why we need it, who we may share it with and the choices available to you. We aim to keep your information secure and to give clear options for managing your privacy while you use our site in Canada.
Types of data we collect
We collect several categories of information to operate your account, process transactions and provide support. Data collected depends on your activity and the services you use.
Personal data
Personal data includes details you provide during registration or KYC checks, such as full name, date of birth, residential address, email, phone number and government ID where required for verification. We also store account credentials and preferences like currency and communication choices.
Technical data
Technical data covers information generated automatically when you visit or interact with our site, such as IP address, device type, browser version, operating system, screen resolution and connection data. We use this data to keep the site running smoothly and to detect fraud or misuse.
Transactional data
Transactional data includes your deposits, withdrawals, payment method details, bet and game history, bonuses claimed and account balance changes. We retain records of purchases and payments to comply with financial and anti-fraud checks.
How we use your information
We use collected data to create and manage your account, complete transactions, perform identity and fraud checks, respond to support requests and comply with legal obligations. We may also use data to personalise your experience, suggest relevant features and communicate important account notices or service updates.
Data protection practices
We store personal information on secure servers and use industry-standard encryption for data in transit. Access to personal data is limited to authorised staff and third-party providers who need the information to deliver services. We maintain policies and technical safeguards to reduce the risk of unauthorised access, disclosure or loss.
Cookies and tracking technologies
We and selected service providers use cookies and similar technologies to remember preferences, analyse site use and support security checks. You can control cookie settings through your browser or device, though disabling certain cookies may affect site functionality.
User rights
As a user in Canada you have rights to access, correct and in some cases delete personal data held about you. You may also object to or restrict certain processing activities and request a copy of your transactional records. To exercise these rights, contact our privacy team as described below.
Access, correction and deletion of data
If you need to review, update or request deletion of your personal information, submit a request through your account settings or contact our support team. We will verify your identity before acting on requests to protect your account and other users.
Information sharing and third parties
We share information with payment processors, identity verification providers, fraud prevention services and other partners who perform services on our behalf. We may also disclose information where required by law or to protect our legal rights. All partners are contractually obliged to protect personal data and use it only for authorised purposes.
Privacy policy updates
We may update this policy from time to time. Significant changes will be posted on our site with a revised effective date. Continued use of Bonanzino services after updates constitutes acceptance of the revised policy.