Privacy Statement
This Privacy Policy explains how we at Bonanzino collect, use, store and protect your personal information when you register, play or interact with our services in Canada. We take your privacy seriously and aim to be clear about the types of data we handle, why we use it, and how you can manage your information.
Types of Data We Collect
We collect several categories of data to provide and secure our services. These include personal data, technical data and transactional data gathered during account use and gameplay.
Personal Data
Personal data may include your full name, date of birth, address, email, phone number and government ID for verification. We also collect account credentials and preferences you choose when registering, and any communications you send to our support team.
Technical Data
Technical data covers information about the devices and browsers you use, IP addresses, device identifiers, operating system, location data where permitted, and information collected through cookies and similar tracking technologies.
Transactional Data
Transactional data includes deposit and withdrawal history, payment method details, bet and game history, account balances and any correspondence related to financial transactions. We may also retain records required for compliance, fraud prevention and auditing.
How We Use Your Information
We use your information to operate and improve our services, process payments, verify identity, prevent fraud, and comply with legal and regulatory obligations. We also use data to respond to support requests, enforce terms of service, and provide relevant account notices and security alerts.
Data Protection Practices
We protect your data using secure servers, encryption for data in transit, access controls and regular security reviews. Access to personal information is restricted to authorized staff and third-party service providers who need it to perform their duties. We also maintain monitoring systems to detect and respond to security incidents.
Cookies and Tracking Technologies
We use cookies and similar technologies to enable essential site functions, remember your preferences, analyse usage patterns and deliver personalised content. You can manage cookie preferences through your browser settings or via the cookie controls on our site. Disabling certain cookies may affect site functionality.
User Rights
As a user in Canada, you have the right to access, correct or request deletion of your personal information where applicable. You may also object to certain processing or request restrictions on use. Requests can be made through your account settings or by contacting our privacy team.
Access, Correction and Deletion of Data
To view, update or remove data associated with your account, log in and use the relevant account tools. If you need assistance or wish to close your account and request deletion, contact support and we will guide you through the required steps and verification checks.
Information Sharing and Third Parties
We may share information with payment processors, identity verification providers, fraud prevention partners, analytics vendors and regulators when required. We only share what is necessary for the service and expect third parties to maintain appropriate safeguards.
Privacy Policy Updates
We may update this policy from time to time. When changes are material, we will notify you via the email on file or an announcement on the site. Continued use of our services after updates means you accept the revised policy.